Water Services

Welcome to Water Services

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Water interruption notices are advertised on KCLR 96FM. Tune in and stay informed.

Water Services Notices and Alerts


  1. Emergency contact details
    The Opening hours ( Business hours ) of Carlow Local Authorities are 9.30am to 5.30 pm Monday to Friday - phone 059 9170300 or 059 9170302. In the event you wish to contact Carlow Local Authorities outside of these hours please phone 1890500333 or email weatheremergency@carlowcoco.ie.

  2. Interruption to water supply
    ISSUED: 2010, February 16th
    Carlow County Council wish to advise consumers that due to essential maintenance works being carried out that there will be no water in Palatine between the hours of 10.00 a.m. and 2.00 p.m. on Tuesday, 16th February, 2010.
  3. Interruption to water supply
    ISSUED: 2010, February 4th
    Carlow County Council wish to advise consumers that due to essential watermain repair works at Shangarry Cross Roads, the water supply will be interrupted from 10am to 12 noon Thursday 4th February 2010 in the following areas Ballinrush, Sheehan, Garryhill and Straduff.
  4. Interruption to water supply
    ISSUED: 2010, January 28th
    Carlow County Council wish to advise consumers that due to emergency repair works being carried out on a burst water main that there will be no water in Dublin Street and Brown Street, Carlow today Thursday, 28th January, 2010 between the hours of 2.00 p.m. and 5.00 p.m. Consumers on Centaur Street may experience reduced water pressure.
  5. Essential works required to repair the water distribution network
    ISSUED: 2010, January 25th, 10am
    Carlow County Council wish to advise motorists that due to essential repair works being carried out on a watermain on Ballon Hill, the L/20221/0, directly outside the Ballon Reservoir, that temporary road works will be in place until Thursday, 28th January. Local access only.
  6. Essential works required to repair the water distribution network
    ISSUED: 2010, January 22th, 5pm
    Carlow County Council wish to advise motorists that due to essential repair works being carried out on a watermain on Ballon Hill, the L/20221/0, directly outside the Ballon Reservoir, temporary road works will be in place until Monday afternoon 25th January. Local access only.
  7. Essential works required to repair the water distribution network
    ISSUED: 2010, January 22th, 5pm
    Carlow County Council wish to advise motorists that due to improvement works required on the water main, temporary traffic management will be in place on the Dublin Road Roundabout at the junction of the Eastern Relief Road and Dublin Road, from 7.30am to 5.30pm on Saturday 23rd January.
  8. Essential works required to repair the water distribution network
    ISSUED: 2010, January 20th, 5pm
    Carlow County Council wish to advise consumers that due to essential works required to repair the water distribution network following recent severe weather, the water supply will be cut off in Ballon, Ballintrane and Ballykealy from 9am to 11am on Thursday 21st January and from 9am to 4pm on Friday 22nd January. Carlow County Council apologise for any inconvenience caused.
  9. Emergency road repairs
    ISSUED: 2010, January 19th, 5pm
    Carlow County Council wish to advise motorists that due to emergency repair works being carried out on a watermain on Ballon Hill, the L/20221/0, directly outside the Ballon Reservoir, temporary road works will be in place from Wednesday 20th January up to and including Friday 22nd January. Local access only.
  10. Water interruption notice [ pdf 29kb ]
    ISSUED: 2010, January 18th, 5pm
    Carlow County Council wish to advise consumers that due to essential works required to repair the water distribution network following recent severe weather, the water supply will be cut off in Ballon until 6am tomorrow morning Tuesday 19th January.
  11. Water interruption notice [ pdf 29kb ]
    ISSUED: 2010, January 18th, 12.45am
    Carlow County Council request that ALL property owners ( houses/industrial units and land owners ) check their property for leaks and would ask members of the public to continue working with us in conserving as much water as possible whilst we work to restore normal supply.
  12. Water interruption notice [ pdf 29kb ]
    ISSUED: 2010, January 18th, 11am
    Carlow County Council wish to advise consumers that due to essential maintenance works being carried out on the water supply main at the Bang-Up Cross, there will be an interruption to the water supply.
  13. Roads and water conditions update [ pdf 29kb ]
    ISSUED: 2010, January 16th, 3.30pm
    There are a number of burst watermains throughout the County and crews are endeavouring to deal with same. The public are again advised to conserve water.
  14. Press release on water quality [ pdf 25kb ]
    ISSUED: 2010, January 15th
    During the height of the recent cold spell, Carlow County Council’s stock of rock-salt became critically low and it was decided to seek alternative de-icers to help remove ice from the roads. Urea was available from a local supplier.
  15. Rising temperatures and thawing pipes [ pdf 20kb ]
    ISSUED: 2010, January 12th
    As temperatures increase frozen pipes will begin to thaw allowing water to flow which may result in leaks where water pipes have burst as a result of freezing.
  16. Advice to householders regarding frozen pipes [ pdf 20kb ]
    ISSUED: 2010, January 8th 
    Carlow Local Authorities Water Supplies are operating normally and therefore if a household has no water it is most likely to have been caused by frozen pipes.
  17. Water conservation and low Water pressure during the current cold spell [ pdf 20kb ]
    ISSUED: 2010, January 8th
    Demand for water in Carlow Town and County has sharply increased since the start of the current cold spell. As a result there has been a steady reduction in the overall levels of reservoirs across the County despite all water treatment plants running at full capacity. We are therefore asking consumers to assist us in maintaining the water supplies by restricting their use of water as much as possible.

Frequently Asked Questions

  1. My water supply was off recently. The water coming from the tap is now brown. Is this to be expected ?
    When the water supply has been switched off to carry out repairs, bursts etc., some sediment can become dislodged from the water pipes during the switching back on of the supply. If you run the water for a short time it should run clear.
  2. My water supply was off recently. The water from the tap appears cloudy. Is this to be expected ?
    This is quite common. When a water main has been opened to repair bursts etc., air enters the pipe and gives the water a milky/cloudy appearance when it comes from the tap. If you leave the water to settle in the glass you will see that the air quickly leaves and the water is as clear as normal.
  3. My water is off at the moment. Can I still use my central heating system ?
    If a registered contractor has installed your central heating system, it will be run from a separate expansion tank in the attic. This water will not be affected by a water mains shutdown and it is safe to use your central heating.
  4. My water was off recently and water has come back to the cold taps downstairs. Why is there still no water in the upstairs bathroom and what can be done ?
    This occurs in some plumbing systems after a water shutdown. It is an airlock in your system and you may need to engage a plumber to eliminate it. Carlow County Council endeavour to always keep the shutdown of supplies to a minimum.
  5. Why is water sometimes cut-off without notice ?
    Carlow County Council are not always in a position to inform of shutdowns as they are often of an emergency nature, e.g. burst mains, and our priority is to attend to and remedy the problem as quickly as possible. Where an area is programmed for a water shutdown, advance notice is usually given in the form of leaflets, and local radio and newspaper advertisements
  6. Who is responsible for leaks ?
    Responsibility for leaks depends on the location of the leak. Any leak on the consumer side of the connection is the responsibility of the consumer and up to the connection is Carlow County Council’s responsibility.